Pro’s & Cons – Sean Maiben (G00474378)

Benefits of choosing Concur

Concur supports Industry 4.0 principles by enabling digital transformation, automation, and data-driven processes.

Concur has a Proven global footprint, Used by tens of thousands of organizations.
Alongside a proven track record for handling massive transaction volume, as well as supporting multiple currencies, it can be implemented by businesses of any size across the globe.

Automatic receipt capture, parsing, and expense creation through the ExpenseIt tool through utilization of OCR to detect key details. (Concur.co.uk, 2025)
As of 2024, AI powered “request” features were introduced; allowing businesses to get intelligent cost estimates for planned trips (based on historical data, policy, travel patterns). (News, 2024)
The Concur “detect” tool will analyse expense reports for anomalies. Helping companies detect duplicate claims, potential fraud, or unusual spend patterns (Concur.com, 2018)

A highly rated mobile app, Providing itinerary updates, receipts, card data, and mobile approvals in real-time. Crucial in the age we find ourselves in.

SAP Concur connects directly into your company’s financial, HR, and procurement system. Whether you use SAP or another major ERP (Enterprise Resource Planning). (Concur.com, 2025)
Some of the supported ERP’s include

Users often describe Concur as a ‘must buy’ Youtu.be. (2025).

Because no service is without it’s drawbacks.

Often noted by many independent reviews is the higher cost of Concur as opposed to it’s competitors.
Whilst Concur can meet any business needs regardless of size, the cost can price smaller businesses out.

The initial implementation of Concur is often highly complex.
As a result of needing expert configuration; the process often needs SAP partners, resulting in deployment taking longer than more lightweight tools
With the average time of Concur deployment being 8-12 weeks starkly differing from tools such as Expensify, which can often be deployed within a matter of days. (Concur.dk, 2021) (Business, 2025).

Many users report slow support responses for configuration issues.
Issues such as this can have negative affects for a business; with delayed employee reimbursements, slower quarter end close etc.

AP Concur is one of the oldest cloud-based expense platforms still in widespread use.
With this age, much of it’s expense engine is quite dated.
This can impose structural limitations, such as Travel-booking syncs happening in timed intervals, Corporate card transactions may appear next day etc. (Fylehq.com, 2025)

Here is a video exploring some of the differences between Concur and one of it’s main competitors, Expensify. (Youtu.be, 2025).

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